Refunds and Returns Policy

At our company, we take pride in delivering high-quality products and exceptional care throughout every step of the process.

Our Commitment to Quality

  • Thorough Testing: Every product is rigorously tested before dispatch to ensure it meets our quality standards.
  • Detailed Inspections: Boards are manually inspected using a magnifier and test equipment to guarantee reliability.
  • Careful Cleaning: We clean all flux residues to prevent long-term issues such as shortages or oxidation.
  • Protective Packaging: Your order is carefully packed using bubble wrap envelopes or cardboard boxes to ensure it arrives safely.

Before Reaching Out

To make the most of your purchase, we encourage you to:

  • Read the full product page, which includes the author’s information, wiring diagrams, GitHub links, tutorials, and guides.
  • Contact us if you need assistance at all.

Refunds and Returns

We acknowledge that, despite our best efforts, mistakes can occur. Under EU rules, you are entitled to a repair, replacement, price reduction, or refund if the goods you purchased are faulty.

Right to Cancel

  • You have the right to cancel your order within 14 days of receipt, for any reason and without justification.
  • Upon cancellation, we will refund the total amount minus transaction fees (fees retained by the payment gateway).

Returning an Item

  • Customers are responsible for the return shipping costs.
  • Returns are eligible for a refund of the product’s value only; we cannot refund transaction fees or shipping costs.
  • Returned items must be in their original condition. Items showing damage or signs of use will not qualify for a refund.
  • Refunds will be processed using the same payment method once the items are inspected and verified.

Lost or Damaged Shipments

  • All shipping methods are uninsured. We cannot issue refunds for lost items, shipping delays, forwarding errors, or failures in the delivery service.

Contact Us

If you encounter any issues, please reach out to us directly before taking further action. We are happy to assist and aim to resolve any concerns promptly.

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